Registered in our website, use our shopping cart system, the detailed procedures as follows .
1.Register an account as our member of taobaotrends.com, it's simple and free.
2. Login in taobaotrends.com, you will see a User Menu on the top-left of our website, and then click the menu "Submit your order".
3. Paste the Taobao URL for your desired item in the text field with any other instruction (e.g. Red color, Size Small) and submit it, if you have several items, pls repeat the procedures.
4. We will confirm your order within1-2 business days if the items are available, if order is confirmed, you can make first part payment (Item Cost+Domestic Shipping Fees+Our Service Fees).
5. If you make payment, we will contact the seller and buy the items for you within1-2 business days.
6. It will take about 2-4 days when the items arrive our office, and we will check them to make sure they are in good conditions, re-pack and weight them, and you make the second part payment for international shipping fees.
7. Once we receive your payment, we will send out the parcel, and let you know the relevant tracking No.
8. Your will receive the parcels in 4-10days.
- Submit taobao URL or 1688.com URL Submit taobao URL or 1688.com URL
- Choose the items in the shopping cart as an order Choose the items in the shopping cart as an order
- Address management Address management
- Special notes for the order Special notes for the order
- Add money to your account. Add money to your account.
- How to make 2nd payment. How to make 2nd payment.
- Select Adress Select Adress
- Order Histories Order Histories
- How to make 1st payment. How to make 1st payment.
You can follow the order status ("pending", "confirmed", "Processing", "ordered", Received", "paid", "shipped", "cancelled") from here:
"Pending": when the order is placed, the default order status is "pending", if you submit other items as an order, the items will be automatically add to the same order no. if the order status is "pending"
"Confirmed": We will confirm the order if the items are availabe and acceptable, you can pay the order at taobaotrends.com if the order status is "confirmed"
"Processing": The order status will be changed to "processing" if you pay the order.
"Ordered": The order status will be changed to "ordered" if we order them items successfully.
"Received": If the items arrive at our office, we will take the pictures and send them to you and let you know the shipping fee, the order status will be changed to "received".
"Paid": If you pay the order, the order status will be changed to "paid".
"Shipped": The order status will be changed to "shipped" if we ship the order, and we will let you know the tracking no. at the same time.
"Cancelled": If the order status is "cancelled", the order is cancelled.
Note: In service to our members, taobaotrends reserve the right to refuse to orders at our own discretion which may not allowed by Chinese laws or regulations.
Many Countries impose their own customs, duties, taxes, and brokerage fees, make sure the packages are not too large or can not be imported in your country, we are not responsible for any of the above.