Taobao Agent | buy from taobao with taobao english version shopping guide

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Taobao Guide

When you go to www.taobao.com first time, you maybe find hard to understand taobao website to buy something, here we supply language translation tools & taobao english catagories for you, and also come with illustrations of taobao web pages to help you shopping more easily:

Taobao guide by pictures
Taobao translation tools
Chatting with the seller
how to chat with the sellers

Taobao webpages illustrations, pls click the following pictures.

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Taobao translation tools

1. Visit taobao by English Version directly.

2. Use the translation tools following translation tools:

Chinese-English

Cut and paste this line of html into your page:

3.Taobao Catagories by taobaotrends.com

If you want to ask the Seller a question (and we think its a good idea to always ask some questions) then the Wangwang Chat program is the best place to do it. You’ve probably seen this blue waterdrop-lookin guy around the website. That is the button that invites you to open up a chat with a Taobao Seller. First check to see if they are online:

wawa online offline chart 11 Instant Messaging with the Seller taobao international

If they are online, just click on the button (and brace for emoticons!) Wangwang should appear in a pop-up window. Or if it is your first time, you may be prompted to install some plug-ins.

wawa chat window Instant Messaging with the Seller taobao international

There is also standalone Wangwang Chat software, but it is noisy and I don’t like using it. It is probably most useful for Sellers who are online all day, but if you want to give it a try if you’d like. It has the added benefit of keeping official chat records.

When chatting with a supplier, start with a big ni hao. When they reply, copy/paste the link of the product you are looking at, and follow up with your questions. See our guide on What to Ask a Taobao Seller to learn more.

Before you buy any product. It is good practice to contact the seller and ask a few questions. When you do, you might also uncover other issues that you had not originally considered. You can also try and see if the Seller can chat in English. Many do.

wawa chat window What Should I Ask a Taobao Seller? taobao international

The First Question

…is always: “Is the product in stock?”

有现货吗？Do you have the goods?

You will be surprised how many sellers listing certain products do not have that product in stock. (Listing products on Taobao is free, so there is little incentive to take products down when they run out.) You can always get your money back, but it’s a little bit of hassle and delay that you can avoid.

Once I ordered a digital camera on Taobao, and waited eagerly by the door for it to arrive. But after several days, it still hadn’t shown up. I asked the seller what was up. The seller revealed that he was out of stock. So I found another seller who had posted the same product, but this time I asked him if he had the camera in stock first. He didn’t. Over and over, it seemed to be out of stock. Finally, the fourth Taobao seller had the camera, and turned out to be a great help.

Ugh… Pink?!

Another important question is: is it exactly the same as the photo? If the photo shows a black water bottle, you might not even think of the possibility of receiving a pale pink model. And the Seller might not consider why you might be particular about the color.

我收到的产品会不会和照片一模一样？ Will the one you send be the same as the photo?

颜色跟照片一样? Will the color be the same?

The Warranty

For electronics and some other products, the warranty may be of particular importance. Ask the Seller what warranty protection is offered, and for how long.

有没有保修服务？ Do you have a warranty policy?