Frequently Asked Questions - Shipping and Shipping Methods
If you have shipping questions, please see this section first.
Usually, we can get the items from taobao or 1688 sellers to our office in 2-4days if the seller ship out the items timely.
If the sellers delay to ship out the items, we need more days to receive them.
It depends on which shipping method you choose from China to your country, the shipping time differs much for different shipping method.
You can login to taobaotrends.com and pay the shipping fee when you choose the shipping method you like.
You can pay the shipping fee by Credit Card directly or by Paypal.
China Post E-packet (also called EUB) is the best airmail service if it can reach your country, which only reach to United states, United Kingdom, Australia, Canada, France, Israel, Norway, Russia, Saudi Arabia, Ukraine.
China Post E-packet(EUB)>>Belgium Post airmail >>DHL airmail==Hongkong Post airmail==Netherlands Post airmail == Singapore Post airmail == Sweden Post airmail == Swiss Post airmail >> China Post airmail
Airmail only accepts the parcel under 2KGS, if the parcel is small and light, the shipping fee by airmail will be cheaper than other kinds of shipping method.
It's better you choose other shipping methods if the parcel value is over USD200, normally, registered airmail service is not as reliable as other shipping methods.
For small parcel under 2KGS, you can choose China Post E-packet.
DHL is best choice for most parcels as it's fast and reliable with few customs duties to U.S.A.
If you have large packages over 21KGS, you can choose the shipping methods by US-UPS, the shipping fee is low and reliable, but it will take about 10-15days to U.S.A.
The shipping fee is only about USD128 for 21KGS by US-UPS.
Netherlands customs is pretty strict, you can choose Netherlands Post which is fast reliable to your country.
For large package, you can choose China Post SAL.
Yes, we can split your order to several small parcels under 2KGS and quote the shipping fee by airmail for you.
If you are worried about the high customs duties in your country, we also offer customs duties prepaid shipping methods
EUEXP: Shipping fee is cheaper than by EMS to many European countries with customs duties free, recommend.
EUFBA: If you have large package to European country, we recommend you ship this kinds of shipping method, which only a little expensive than by DHL, but you don’t need to pay the customs duties.
Yes, we can write low value on the parcel as per your request.
Normally, we will automatically write low value with gifts on the parcel.
Yes, you can just send email to us, we will try to quote the shipping fee for your favorite shipping methods.
We also use some of other shipping methods like Hongkong EMS, Dpex, China Post by sea........